Our customers enjoy a No Questions Asked Returns Policy. So they can return any item that they do not like. However, the following conditions apply:
3. There are two ways of returning an item
3.1 Return Pick-up (available for most pin-codes)
Once a request for return email is received, we will generate a reverse pickup request and courier service representative will visit you for the pick-up within 1 to 2 days. The courier service representative will issue a courier slip with tracking ID when the item is picked up.
3.2 Self Return :
If the Return Pick-up option is not available in your area or if you choose to return the item yourself, You can return the package using any courier/ postal service of your choice within 3 days of receiving the item.
6. We do not provide refund on any goods sold. Customers will receive store credit for the entire amount of the returned item, if they meet the terms and conditions set above.
7. There is no expiry date for the store credit and it can be used at any time in the future.
If the customer wants to exchange the item they have received with another piece of the same type (due to defects in the item that they have received), then they can follow the same process as indicated above for a return. Please indicate in your email that you want an 'Exchange'.
We will try to replace the defective piece with another piece of the same type to the extent possible. If we cannot provide you the same model again, then we will provide you store credit that you can use at any time in the future.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.