Our customers enjoy a No Questions Asked Returns Policy. So they can return any item that they do not like. However, the following conditions apply:
6. We do not provide refund on any goods sold. Customers will receive store credit for the entire amount of the returned item, if they meet the terms and conditions set above.
7. There is no expiry date for the store credit and it can be used at any time in the future.
If the customer wants to exchange the item they have received with another piece of the same type (due to defects in the item that they have received), then they can follow the same process as indicated above for a return. Please indicate in your email that you want an 'Exchange'.
We will try to replace the defective piece with another piece of the same type to the extent possible. If we cannot provide you the same model again, then we will provide you store credit that you can use at any time in the future.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.